NextPlay ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our sports statistics management services (the "Service").
By using the Service, you consent to the data practices described in this policy.
1. Information We Collect
A. Personal Information
- Account Information: When you sign up via third-party providers (e.g., Google) or email/password login, we collect account details such as your name, email address, profile picture, authentication provider, and age verification information where applicable.
- Payment Information: If you subscribe to a paid plan, your payment information (e.g., credit card details) is collected and processed by a third-party payment processor. We do not store your full payment card details on our servers.
- Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, and the contents of your message.
B. User Content
- Images and Video: We collect scorebook, roster, avatar source, game photo, and game video files you upload for processing or sharing.
- Sports Data: We store the player, team, game, season, statistics, claim request, following, and profile-sharing data you input or that we extract from your uploaded images and audio.
- Notes: We collect the audio notes and related note contents you create for your players, teams, and games.
- Game Media Activity: We collect captions, player tags, reactions, and deletion or editing actions associated with game media.
C. Automatically Collected Information
- Usage Data: We collect information about your interactions with the Service, such as the pages you visit, the features you use, and the time spent on the platform.
- Device Information: We collect information about the device you use to access the Service, including your IP address, browser type, and operating system.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and collect analytics data through third-party analytics services.
- Unauthenticated Usage: If you participate in live game reporting via a shared game code, we collect the data you submit even if you do not have a registered account.
2. How We Use Your Information
- To Provide the Service: To process your uploads, manage your games/teams, and display statistics.
- AI Processing: We use Artificial Intelligence models to extract and verify data from images and audio you upload, transcribe notes and live reports, generate coaching insights, generate player highlights, and generate avatar images.
- To Improve the Service: To analyze usage patterns and improve our algorithms, user interface, and overall user experience.
- To Communicate With You: To send account-related notifications, respond to inquiries, and provide customer support.
- Security and Compliance: To detect and prevent fraud, enforce our Terms of Service, and comply with legal obligations.
3. Data Sharing and Disclosure
- Service Providers: We share data with third-party vendors who perform services on our behalf, such as cloud hosting and storage providers, payment processors, analytics and error-monitoring services, and AI and transcription providers used to operate the features described in this policy.
- Public Visibility: If a team, game, media item, or player profile is shared publicly, by code, or by link, the information made available by those visibility settings may be visible to visitors with the necessary public page, code, or link. Public team and game pages use privacy-aware player display values by default.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
4. Privacy Features and Player Protection
We prioritize the privacy of athletes, particularly when handling youth sports data:
- Pseudonymization: For unlisted and public games, we use site-generated pseudonyms instead of real player names to protect the identity of players.
- Visibility Controls: Users can control their team and player profile visibility options.
- Mapping Access: Only the game owner and authorized administrators can view the mapping between real player names and pseudonyms.
- Guardian Profiles: Guardian-managed player profiles are constrained to private visibility.
5. Children's Privacy
The Service does not permit children under the age of 13 to create their own independent accounts. However, parents and authorized guardians may create "Guardian Profiles" to manage sports data on behalf of their children who are under 13. By using a Guardian Profile, you consent to our collection and processing of your child's sports-related data in accordance with this Privacy Policy. If we become aware that a child under 13 has independently provided us with personal data outside of a Guardian Profile, we will take steps to delete it. Please contact us immediately if you believe this has occurred.
6. Data Security and Retention
We use industry-standard security measures (including JWT for authentication and encryption in transit and at rest) to protect your data. We retain your information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data at any time.
7. Your Rights and Choices
- Access and Correction: You can view and update your account information through the Service.
- Data Deletion: You may request the deletion of your account and associated data.
- Opt-Out: You can manage cookie preferences through your browser settings.
8. International Transfers
Your information may be transferred to and maintained on servers located outside of your state or country, primarily in the United States, where data protection laws may differ.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Effective Date" at the top of this page.
Questions about our privacy practices?
support@bot-trap.@nextplay.spam..team