Terms of Service

The Service includes features that use Artificial Intelligence (AI) to extract statistics from images (such as scorecards, box scores, or rosters), transcribe audio (such as voice notes or live reporting), generate coaching insights, generate player highlights, and generate avatar images.

• Accuracy Disclaimer: You acknowledge that AI technology is not perfect. NextPlay does not guarantee the 100% accuracy, completeness, or reliability of any data extracted automatically.
• User Responsibility: You are solely responsible for reviewing, verifying, and correcting any data generated by the Service before relying on it or sharing it.
• Use of Your Inputs: Your audio, image, video, and data inputs are processed to provide the Service feature you requested — extraction, transcription, avatar generation, insights, and highlights — and are sent to the AI and transcription providers identified in the Privacy Policy for that purpose. Xphere LLC does not train or refine any AI model on your content, and we do not sell or license your content as training data. Those providers process your content under their own service terms and our account configuration with them; we do not warrant the internal practices of any third-party provider.

"User Content" refers to any images, video, audio, data, captions, reactions, text, or other materials you upload or post to the Service.

• Ownership: You retain all ownership rights in your User Content.
• License: By uploading User Content, you grant NextPlay a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and process your content to provide the Service, including the processing described in the Privacy Policy. This license does not allow us to train or fine-tune AI models on your content.
• Prohibited Content: You agree not to upload content that is illegal, harmful, offensive, or violates the privacy or intellectual property rights of others.
• Impersonation and Profile Claims: The Service allows users to claim player profiles. You may only claim profiles that belong to you or a minor for whom you are the legal guardian. Falsely claiming another individual's profile or impersonating another user is strictly prohibited and grounds for enforcement.
• Community Standards: Our Community Standards describe prohibited harassment, hate or discrimination, sexual or inappropriate content, child-safety risks, threats or violence, privacy violations, impersonation, copyright infringement, spam or fraud, and other harmful conduct.
• Reporting and Blocking: You may report supported content through the Service. You must not abuse reporting or blocking tools, submit knowingly false reports, or use them to harass another person.

NextPlay offers features designed to protect player privacy, including the use of pseudonyms and avatars for publicly shared games.

• Consent: If you upload player statistics, game data, media, or other player-related content, you represent that you have obtained all necessary consents from players (or their parents/guardians, if under 13) to upload that information to the Service.
• Visibility: You control the visibility of your games (Private, Unlisted, or Public) and player profiles (Private, Code, or Team) where those controls are available to you. Game photos and videos follow the game's visibility. Teams are shared with a share code or link. You are responsible for the settings you choose and the implications for player privacy. A player profile set to Team visibility may show that profile's display name on public team pages.

NextPlay may use automated safeguards and authorized human moderators to review reports, restrict visibility, quarantine or remove content, and enforce these Terms and the Community Standards. The reporter's identity is not disclosed to the reported user.

• Actions: Depending on severity, context, history, and safety or legal obligations, NextPlay may dismiss a report, warn a user, remove specific content, restrict interactions or account access for 24 hours, 7 days, or 30 days, or permanently ban an account.
• Notice: Where appropriate, NextPlay will notify the affected user of an action without identifying the reporter.
• Appeals: An affected user may submit one appeal per action, except for abusive duplicate submissions. Child-exploitation and credible-safety matters may be internally non-appealable and legally escalated.
• Records: NextPlay may preserve limited report, evidence, action, and appeal records needed for safety, review, ban-evasion prevention, legal compliance, and auditability.
• Response targets: We aim to provide immediate automated acknowledgment of submitted reports, escalate child-safety or credible imminent-harm reports for priority review within four hours, complete standard initial human review within 24 hours, and complete initial appeal review within seven days. These are review targets, not guaranteed response times. Actual timing may vary based on report volume, complexity, available information, and urgent safety or legal needs. Meeting a target does not guarantee a particular review or enforcement outcome.

Certain web-service features and expanded game creation limits may require payment through the NextPlay website. The native iOS application does not offer a purchase path, and neither does the native Android application.

• Stripe: Payments are processed via Stripe. By making a purchase, you agree to Stripe's Services Agreement.
• Billing: You agree to provide accurate billing information. Deleting an account ends access immediately and cancels the Stripe subscription immediately (not only at the end of the billing period). No automatic prorated refund is issued except where required by law; support may issue a discretionary refund. Account deletion is available in the iOS and Android apps, or by contacting support@nextplay.team from the website.